What to do after a collision in a Tesla Model 3 or Model Y

Do not keep driving when the vehicle may be unsafe

Stop and seek help if there are warning messages, smoke, leaking fluid, tire or wheel damage, loose body parts, damaged lights, steering or braking concerns, or another condition that feels unsafe. Call 911 for injury, fire, leaking fuel, or immediate roadway danger.

• Can you drive a Tesla after an accident, or should you tow it?

Photograph the useful context

• One full-vehicle view.
• Straight-on photographs of each visibly damaged area.
• A wider three-quarter view.
• Tire, wheel, lamp, panel-gap, and loose-part details.
• The exact dashboard warning, without personal account information.

Prepare the first-call details

Have the model year, current location, key availability, driveable status, and insurance context ready. Tell the shop whether the vehicle can roll, steer, and brake normally. Do not guess when you are unsure.

Give the shop the transport-relevant details

Share the exact model and model year, pickup location, key availability, warning messages, whether the touchscreen and low-voltage system operate, and whether a wheel is blocked, detached, or visibly damaged. Also say whether the vehicle can roll, steer, and brake normally.

If the vehicle needs transport

Use the dedicated Tesla towing guide for current official manual links and loading cautions. The exact procedure depends on model, model year, vehicle condition, and access. A transporter should verify the applicable instructions before loading.

Expect a preliminary first step

Photographs show visible conditions, not everything beneath the surface. Inspection or disassembly may change the repair plan.

Calibri Motorsport is an independently owned and operated Tesla Approved Collision Center. It is not a Tesla-owned or Tesla-operated repair center.

• What a Tesla collision inspection checks beyond visible damage