Tesla collision claims · Estimates & supplements
Send the Tesla details, visible damage, warning messages, driveable status, claim status, and any insurer estimate already prepared. Calibri can document the repair plan and communicate during review. The insurer decides coverage and payment; the vehicle owner decides whether to authorize the repair.
Mon–Fri · 8:00 AM–6:00 PM · 3940 W El Segundo Blvd, Hawthorne
Weekend collision vehicle drop-off: Saturday–Sunday, 10:00 AM–3:00 PM Pacific Time
Calibri Motorsport is an independently owned and operated Tesla Approved Collision Center. It is not a Tesla-owned or Tesla-operated repair center.
A more useful intake
A claim may start with photographs, a remote review, or an estimate written before exterior parts are removed. The repair facility still needs to inspect the vehicle and prepare the work it proposes. When a newly visible condition changes that plan, the added work can be documented for insurer review and must also be explained to the owner before authorization.
Tell the team what claim documents you have, including parts descriptions, labor operations, totals, claim number, assigned contact, and written instructions. Send paperwork only through a private channel the team confirms—not as damage-photo uploads.
Provide the exact Tesla model and year, several photographs, warning messages, driveable status, current location, and whether any disassembly occurred.
Different inspection stages can show different information. Parts verification, access, measurements, diagnostics, and other findings may change the proposed work.
In collision work, a supplement is commonly an additional documented request for insurer review when the repair plan includes newly identified work or cost.
An insurer response addresses claim payment. It does not replace the vehicle owner’s authorization for the shop to perform added work or incur added charges.
Coverage, deductible, payment, rental, towing, total-loss handling, parts decisions, and supplement approval remain specific to the policy and insurer.
Calibri Tesla case photography
This Calibri Model Y sequence illustrates the difference between arrival evidence, added inspection access, and a finished exterior. It does not claim that these photographs document the insurance handling of this particular vehicle.
How the request moves
Provide damage photographs, the insurer estimate, claim status, assigned contact, policy questions, and the vehicle’s safety and movement context.
The shop reviews the Tesla at the appropriate inspection stage and identifies the work, parts, outside services, and other information currently known.
If an additional condition is found, the change can be itemized and submitted for any insurer review required by the claim.
The insurer addresses coverage and payment; the owner reviews the updated plan and authorizes the shop before added repair proceeds.
Clear scope
Calibri does not promise that an insurer will accept an estimate, supplement, part, labor operation, rate, rental, towing charge, or repair recommendation. The shop documents and communicates the proposed work; the insurer makes its claim decision, and the owner remains responsible for authorization and any known customer-responsible amount.
Photo-first intake
Upload damage photographs now. A team member can then explain how to share the insurer estimate and claim details through the appropriate private channel. Do not upload identity documents, payment information, registration, or policy credentials.
Prefer an inspection? Request a date and time below. Our Hawthorne team will confirm your appointment.
Useful answers
The documents may be prepared from different information or at different inspection stages. Visible damage, authorized disassembly, parts verification, measurements, diagnostics, outside procedures, and newly identified conditions can change the proposed scope.
In collision repair, a supplement commonly refers to an additional documented request for insurer review when newly identified work or cost was not included in the earlier estimate. Approval is not guaranteed.
Not necessarily. Ask what inspection has been completed and what is still unknown. An estimate based on exterior photographs may not include damage found during authorized disassembly; changes should be documented and explained before additional work is authorized.
No. A supplement documents a proposed change; it is not a coverage decision. Ask which items have been approved, which are under review and whether any known amount would be your responsibility.
Confirm what disassembly and inspection are included, any charges, how findings will be shared and what happens if repair does not proceed. Keep the shop authorization separate from the insurer’s decision about claim payment.
Not by itself. An insurer response addresses claim coverage or payment. The vehicle owner must also receive the updated information and authorize the repair facility before added work or charges proceed.
No. Coverage, deductibles, limits, exclusions, parts decisions, rental, towing, total-loss handling, payment, and approvals remain specific to the policy, insurer, loss, and documented repair plan.
California consumer guidance says an insurer cannot require an automobile to be repaired at a specific shop. Shop choice does not itself decide coverage or payment. Our linked California guide cites the official sources.
Calibri Motorsport is an independently owned and operated Tesla Approved Collision Center. No insurer ownership or universal direct-repair relationship is claimed on this page.
One Hawthorne shop
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